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If
you have any questions or would like assistance about the
letter openers that we offer, or if you'd like to order a
letter opening machine, please feel free to call us on Freephone:
0800 505 3407. |
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PRIVACY POLICY
GEM UK Mailing Solutions Ltd is committed to preserving the
privacy of all visitors to our website at www.discountopeners.co.uk.
Please read the following privacy policy to understand how we use
and protect the information that you provide to us.
By registering or placing an order on this website, you consent
to the collection, use and transfer of your information under the
terms of this policy.
INFORMATION THAT WE COLLECT FROM
YOU
When you visit, register or order products or services on www.discountopeners.co.uk
you may be asked to provide certain information about yourself including
your name, contact details and credit or debit card information.
We may also collect information about your usage of our website
as well as information about you from messages you post to the website
and e-mails or letters you send to us.
To maintain customer service standards and to assist staff training,
we may record and monitor incoming calls.
USE OF YOUR
INFORMATION
Your information will enable us to provide you with access to all
parts of our website and to supply the goods or services you have
requested. It will also enable us to bill you and to contact you
where necessary concerning your orders. We will also use and analyse
the information we collect so that we can administer, support, improve
and develop our business.
In particular, we may use your information to contact you for your
views on our services and to notify you occasionally about important
changes or developments to the website or our services. Further,
where you have consented, we might also use your information to
let you know by email about other products and services which we
offer which may be of interest to you. If you change your mind about
being contacted in the future, please let us know.
DISCLOSURE
OF YOUR INFORMATION
The information you provide to us may be accessed by or given to
third parties some of whom may be located outside the European Economic
Area who act for us for the purposes set out in this policy or for
other purposes approved by you. Those parties process information,
fulfil and deliver orders, process credit card payments and provide
support services on our behalf. We may also pass aggregate information
on the usage of our website to third parties but this will not include
information that can be used to identify you.
Where you have consented when providing us with your details, we
may also allow other companies in our group, to contact you occasionally
about products and services which may be of interest to you. They
may contact you by e-mail. If you change your mind about being contacted
by these companies in the future, please let us know at privacy@gemuk.com.
Finally, if our business enters into a joint venture with or is
sold to or merged with another business entity, your information
may be disclosed to our new business partners or owners.
Countries outside the European Economic Area do not always have
strong data protection laws. However, we will always take steps
to ensure that your information is used by third parties in accordance
with this policy.
Unless required to do so by law, we will not otherwise share, sell
or distribute any of the information you provide to us without your
consent.
COOKIES
Cookies are small amounts of information which we may store on your
computer.We do not use cookies on our website.
SECURITY
AND DATA RETENTION
We employ security measures to protect your information from access
by unauthorised persons and against unlawful processing, accidental
loss, destruction and damage. We will retain your information for
a reasonable period or as long as the law requires.
ACCESSING
AND UPDATING
You are entitled to see the information held about you and you may
ask us to make any necessary changes to ensure that it is accurate
and kept up to date. If you wish to do this, please contact us at
privacy@gemuk.com. We are
entitled by law to charge a fee of £10 to meet our costs in
providing you with details of the information we hold about you.
CHANGES TO OUR PRIVACY POLICY
Any changes to our privacy policy in the future will be posted to
the website and, where appropriate, through e-mail notification.
CONTACT
All comments, queries and requests relating to our use of your information
are welcomed and should be addressed to privacy@gemuk.com.
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